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COVID-19 Technology Resources

 

Technology

Computers

Services Provided: Free Computer & Free Low-Cost Internet
Agency Name: The On It Foundation
Phone Number: 305-244-6454
Requirements: Students Only, Receiving Free / Reduce Meals, Apply online
 
 
 
Services Provided: Free Computer
Agency Name: Computers w/ Causes
Phone Number: 888-228-7320
Requirements: Students Only, Receiving Free / Reduce Meals, Apply online ONLY
 

Internet

AT&T

They will do the following:
  • Keep their public Wi-Fi hotspots available for any one who needs them.
  • For the next 60 days, they will not terminate service for any wireless, home phone, or broadband residential customer due to inability to pay.
  • They will also be offering unlimited internet data and offer internet access for limited income households at $10 a month through the Access from AT&T program.
  • Waive late payment fees.
Access from AT&T program:
  • Households with at least one resident who participates in the Supplemental Nutritional Assistance Program (SNAP), and in California only, Supplemental Security Income (SSI) recipients, may qualify.
  • There is no annual commitment, no deposit, no installation fee and no charge for an in‑home Wi‑Fi capable modem.
Access from AT&T program is temporarily:
  • Offering two months of free service, $5 a month or $10 a month plus taxes and fees thereafter, depending on your speed, for new Access customers who order by April 30, 2020.
  • Expanding eligibility based on income and to households participating in National School Lunch Program/‌Head Start.
  • Waiving all home internet data overage fees
Go to att.com/access to learn more about Access from AT&T. For assistance beyond our online resources, please call 1‑855‑220‑5211.
 
 

Charter Spectrum

As of March 16, they will offer:
  • Free spectrum broadband and Wi-Fi access for 60 days to households with K-12 or college students who don't have a Spectrum broadband subscription.
  • Call 1-844-488-8395 to enroll.
  • Installation fees will be waived for new student households.
  • Open WiFi hotspots
 

Comcast Xfinity

They are offering:
  • Their Xfinity WiFi network for free along with providing unlimited data.
  • Hotspots across the country will be available to anyone who needs them for free, including non-subscribers. You can find a map of hot spots here. Use “xfinitywifi” network name and launch an internet browser.
  • Data plans will be paused for 60 days, which will give all customers unlimited data for no additional charge.
  • No late disconnects or late fees for those who contact the company about not being able to pay their bill.
  • Internet Essentials, their broadband adoption program, is free to new customers
 

Sprint

Sprint has joined the Keep Americans Connected Pledge and is opening up their network to their customers and:
  • They won’t terminate service if customers are unable to pay due to coronavirus issues
  • They will waive late fees caused by economic disturbances related to the coronavirus pandemic
  • Customers will get an extra 20GB of mobile hotspot data per month for 60 days.
  • Coming soon: Customers with mobile hotspot-capable handsets without a hotspot will get 20GB per month for 60 days at no extra cost.
 

T-Moblie

They are offering:
  • All current T-Mobile and Metro by T-Mobile customers who have data plans will have unlimited smartphone data, excluding roaming.
  • T-Mobile and Metro by T-Mobile customers will get an additional 20GB of mobile hotspots/tethering service for the next 60 days. The company says this feature will be coming soon.
  • Work with Lifeline partners to get customers extra free data up to 5GB per month over the next two months
  • Increase data allowance for free to schools and students for the next 60 days, which means at least 20GB of data per month for each participant
 

Verizon

They will be offering:
  • The company will not terminate service to any residential or small business customers because of their inability to pay bills due to disruptions caused by the coronavirus.
  • Waiving late fees for those impacted by COVID-19
  • Tripling data allowance for Verizon Innovative Learning schools